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Course 1: Change Management: The Art of the Discover Phase
Introduction
Course Objectives
Why This Course?
Why This Course: Good Change Management Starts with Understanding the Change and the Change Starts with the Discover Phase
The Discover Phase
Phase 1: Discover - This Is Where It All Begins (3:49)
Importance of the Discover Phase (2:53)
Prepping for Discover Meeting (3:30)
Building Client Rapport During the Discover Meeting (1:28)
Discover Phase: Conducting Research and Analysis
Project Scoping & Stakeholder Engagement (2:11)
Discover Phase Assessments (3:13)
Developing the Discovery Phase Report
Organizing Findings and Insights with Recommendations and Next Steps (2:06)
Presenting and Communicating Discover Phase Findings
Crafting a Compelling Presentation (1:59)
Conclusion
Reviewing Key Concepts and Takeaways (1:15)
Thank You! Please Complete the Course Survey.
Congrats on Completing The Discover Phase Lesson! (0:58)
Organizing Findings and Insights with Recommendations and Next Steps
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